FAQs

FAQ section

Frequently asked questions

You've got questions. We've got answers.

1. What is FrontLine CPR?

FrontLine CPR is a mobile First Aid and CPR training company providing Canadian Red Cross First Aid and CPR courses for workplaces, businesses, organizations, schools, families, and community groups.

We bring the training directly to you, making it convenient to get certified without having to travel to a traditional training centre.

2. Is FrontLine CPR a Canadian Red Cross Training Partner?

Yes! FrontLine CPR is a Canadian Red Cross Training Partner. We deliver Canadian Red Cross First Aid and CPR training programs throughout BC.

3. Are your courses recognized by WorkSafeBC?

Yes, the Basic First Aid, Intermediate First Aid and all levels of CPR are WorkSafeBC approved courses.

If you aren't sure which course your workplace needs, we can help you determine the appropriate training.

4. Which First Aid courses do you offer?

We offer a variety of Canadian Red Cross First Aid and CPR courses, including workplace and community-based training.

Depending on your needs, courses may include:

  • Emergency/Basic First Aid - CPR C - (Adult, child & infant skills - 8hrs)

  • Standard/Intermediate First Aid - CPR C - (Adult, child & Infant skills - 16hrs)

  • CPR/AED Training - CPR A - (Adult skills only) / CPR C - (Adult, Child & Infant skills)

  • Emergency Child Care - CPR B - (Child & Infant skills - 9hrs)

  • Babysitters Program (Ages 11-15 yrs - 7hrs)

  • Other specialized Canadian Red Cross courses

Contact us and we can help you choose the right course.

5. How do I know which First Aid course my employees need?

Every workplace is different. The appropriate first aid certification depends on factors such as the type of work being performed, workplace hazards, number of workers, workplace location, and access to medical assistance.

If you're unsure what your workplace requires, ask us! We can help point you in the right direction.

6. Do you come to our workplace?

Absolutely!

FrontLine CPR is a mobile training company. We bring the instructors, equipment, and training directly to your workplace or another suitable location.

This means your employees can complete their training without spending unnecessary time travelling to an outside training facility.

7. How many people can attend a class?

Our minimum is x10 students and maximum is x18 per class. This can vary based on which course you are taking.

Have a smaller or larger group? Reach out, we have additional options to accommodate you and your team!

8. Do you provide training after hours or on weekends?

We understand that taking employees away from the workplace isn't always convenient.

Depending on instructor and course availability, we may be able to provide training outside regular business hours, including evenings or weekends.

Contact us to discuss your scheduling needs.

9. How long is my First Aid certification valid?

All Canadian Red Cross first aid certificates are valid for three years in British Columbia.

10. What happens if my certificate has expired?

If your certification has expired, please contact us as soon as possible. We can assist you with registering for the appropriate course. WorkSafeBC may require proof that you are registered for a course and, in some cases, may grant you an extension to complete your training.

11. Do I receive a certificate after completing the course?

Students who successfully complete the required training and evaluation receive the applicable Canadian Red Cross certification by email within a few days after the course completion date.

Your certificate will include important information such as the certification level, your name, and expiry date.

12. Do I need to bring anything to class?

We will provide you with the course information you will need prior to the course date, by email.

Depending on the course, you may need to bring identification, your existing certification card/certificate if you're completing a recertification course, and anything else specified in your registration information.

13. Is there an online portion to the course?

Some Canadian Red Cross courses are available as a blended class, which combine online learning with an in-person skills session.

If you prefer blended learning, ask us which courses are currently available.

14. What if our workplace doesn't have a suitable space for training?

We have locations that we work closely with in many different locations in BC.

Our goal is to make training as convenient as possible while ensuring the training environment meets the requirements of the course.

15. Do you offer corporate or group pricing?

Yes. Pricing can vary depending on the course, number of students, location, and training schedule.

Contact us for a customized quote for your organization.

16. Can you help us keep track of when our employees' certifications expire?

Absolutely. Once you train with our Team, you will be added to our renewal list and we will send out 3mo and 1mo reminders as to when your certification is coming up for renewal.

Ask us about options for organizing upcoming training for your team.

17. What makes FrontLine CPR different from other First Aid training companies?

We believe First Aid training should be more than simply checking a box.

Our training focuses on practical, hands-on skills and building confidence so participants feel prepared to respond when an emergency actually happens.

We bring real-world experience, professional instruction, and convenient mobile training directly to you.

18. Do you offer First Aid training for schools and students?

Yes! We provide First Aid and CPR training for schools, youth groups, and other educational organizations.

We believe introducing emergency response skills early can help young people develop confidence and the ability to respond when someone needs help.

19. Can I book FrontLine CPR for a private group?

Absolutely. Private group training is a great option for businesses, families, community organizations, schools, sports teams, and other groups.

20. How is First Aid training useful outside of the workplace?

Absolutely!

First Aid and CPR skills can be valuable anywhere, at home, while travelling, participating in sports, enjoying the outdoors, or spending time with family and friends.

Emergencies don't happen only at work. Being prepared can make a difference wherever you are.

Reach out, we would love to meet you!

COMING SOON!